Identifier
Created
Classification
Origin
09STATE93343
2009-09-08 22:11:00
UNCLASSIFIED
Secretary of State
Cable title:
SMART - COMING TO A DESKTOP NEAR YOU
how-toUNCLASSIFIED STATE 00093343 VZCZCXRO0906 RR RUEHAG RUEHAO RUEHAP RUEHAST RUEHAT RUEHBC RUEHBI RUEHBL RUEHBZ RUEHCD RUEHCHI RUEHCI RUEHCN RUEHDA RUEHDBU RUEHDE RUEHDF RUEHDH RUEHDT RUEHDU RUEHED RUEHEL RUEHFK RUEHFL RUEHGA RUEHGD RUEHGH RUEHGI RUEHGR RUEHHA RUEHHM RUEHHO RUEHHT RUEHIHL RUEHIK RUEHJO RUEHJS RUEHKN RUEHKR RUEHKSO RUEHKUK RUEHKW RUEHLA RUEHLH RUEHLN RUEHLZ RUEHMA RUEHMC RUEHMJ RUEHMR RUEHMRE RUEHMT RUEHNAG RUEHNEH RUEHNG RUEHNH RUEHNL RUEHNP RUEHNZ RUEHPA RUEHPB RUEHPD RUEHPOD RUEHPT RUEHPW RUEHQU RUEHRD RUEHRG RUEHRN RUEHROV RUEHRS RUEHSK RUEHSL RUEHTM RUEHTRO RUEHVC RUEHVK RUEHYG DE RUEHC #3343 2512229 ZNR UUUUU ZZH R 082211Z SEP 09 FM SECSTATE WASHDC TO ALL DIPLOMATIC AND CONSULAR POSTS COLLECTIVE RUEHTRO/AMEMBASSY TRIPOLI 9561
UNCLAS STATE 093343
FROM CIO SUSAN SWART
E.O. 12958: N/A
TAGS: AADP ACOA AMGT AINF ASEC KRIM
SUBJECT: SMART - COMING TO A DESKTOP NEAR YOU
REF: A) STATE 00023400, B) STATE 00022253,
C) 08 STATE 00132223
UNCLAS STATE 093343
FROM CIO SUSAN SWART
E.O. 12958: N/A
TAGS: AADP ACOA AMGT AINF ASEC KRIM
SUBJECT: SMART - COMING TO A DESKTOP NEAR YOU
REF: A) STATE 00023400, B) STATE 00022253,
C) 08 STATE 00132223
1. The wait is almost over. After years of discussion
and anticipation, SMART - State Messaging and Archive
Retrieval Toolset - will begin worldwide deployment.
SMART will replace the current telegram ("cable")
systems known to users of the system as TERP,
CableXpress, CLOUT, and WebGram. The SMART application,
which is Microsoft Outlook-based, will be on both the
OpenNet and ClassNet systems. It is a simple, secure,
and user-driven application, which was designed to
support the conduct of diplomacy through modern
messaging, dynamic archiving, and information sharing.
To ensure the successful utilization of SMART, it is
critical that each user take the online FSI course,
which will be announced in a SEPTEL. The training will
ensure that users are able to take advantage of all the
advanced features offered by this new application.
2. What is so different about SMART? SMART combines
cables, e-mails, and memos on a customized Outlook
platform. It offers automatic archiving of all cables
plus a new message type called record e-mails. SMART
includes real-time search and periodic alerts as well as
integration with existing collaboration tools (IM and
SharePoint). Access to cables and record e-mail is
greatly improved with role-based access which makes most
cables available to all while restricting sensitive
cables to those who have a need for it. Additionally,
SMART allows: ClassNet users to send documents to
themselves from OpenNet to ClassNet, supports enhanced
reporting capabilities through attachment and embedded
graphics, and allows individual addressees to be added
to cables for direct distribution to the desktop.
3. Where are we? Over the past two years, 14 overseas
posts and domestic bureaus have been pilot members
participating in the development of the SMART
application. In September 2009, an additional seven WHA
posts will participate in the final pilot of the SMART
application. With these posts' assistance and
cooperation, valuable feedback will be provided to the
SMART team which will be used to enhance the usability
and functionality of the application.
4. What is next? In October 2009, the SMART Steering
Committee members will determine a go/no-go decision to
deploy the application worldwide. Parameters for this
determination are feedback from several thousand pilot
users, a review of our operational readiness, and a
quality review of the product. We are anticipating and
planning for a successful "go" decision to deploy the
SMART application worldwide in October 2009. The plan
is to roll-out the application utilizing a phased
approach over the next 12 months, region by region,
starting with WHA. Schedules for the remaining region
will be communicated in mid-October.
5. What can Post do? The greatest remaining hurdle is
the adoption of new business practices to reflect the
information sharing and transparency expected by the
administration. The pilot experience has revealed that
the single most important element in a successful
deployment is post leadership. Deployment team members
will engage not only your IT staff but also post
"advocates" - early adopters and key personnel whose
involvement in the roll-out will facilitate adoption of
the new system by all post employees. Post cooperation
and participation is vital to the success of this major
endeavor.
6. How do I learn more about SMART? A SEPTEL ALDAC
from FSI will announce a distance learning course for
SMART users. Everyone with an OpenNet or ClassNet
account is encouraged to take this online course prior
to the deployment of SMART to your post/bureau.
7. Minimize considered.
CLINTON
FROM CIO SUSAN SWART
E.O. 12958: N/A
TAGS: AADP ACOA AMGT AINF ASEC KRIM
SUBJECT: SMART - COMING TO A DESKTOP NEAR YOU
REF: A) STATE 00023400, B) STATE 00022253,
C) 08 STATE 00132223
1. The wait is almost over. After years of discussion
and anticipation, SMART - State Messaging and Archive
Retrieval Toolset - will begin worldwide deployment.
SMART will replace the current telegram ("cable")
systems known to users of the system as TERP,
CableXpress, CLOUT, and WebGram. The SMART application,
which is Microsoft Outlook-based, will be on both the
OpenNet and ClassNet systems. It is a simple, secure,
and user-driven application, which was designed to
support the conduct of diplomacy through modern
messaging, dynamic archiving, and information sharing.
To ensure the successful utilization of SMART, it is
critical that each user take the online FSI course,
which will be announced in a SEPTEL. The training will
ensure that users are able to take advantage of all the
advanced features offered by this new application.
2. What is so different about SMART? SMART combines
cables, e-mails, and memos on a customized Outlook
platform. It offers automatic archiving of all cables
plus a new message type called record e-mails. SMART
includes real-time search and periodic alerts as well as
integration with existing collaboration tools (IM and
SharePoint). Access to cables and record e-mail is
greatly improved with role-based access which makes most
cables available to all while restricting sensitive
cables to those who have a need for it. Additionally,
SMART allows: ClassNet users to send documents to
themselves from OpenNet to ClassNet, supports enhanced
reporting capabilities through attachment and embedded
graphics, and allows individual addressees to be added
to cables for direct distribution to the desktop.
3. Where are we? Over the past two years, 14 overseas
posts and domestic bureaus have been pilot members
participating in the development of the SMART
application. In September 2009, an additional seven WHA
posts will participate in the final pilot of the SMART
application. With these posts' assistance and
cooperation, valuable feedback will be provided to the
SMART team which will be used to enhance the usability
and functionality of the application.
4. What is next? In October 2009, the SMART Steering
Committee members will determine a go/no-go decision to
deploy the application worldwide. Parameters for this
determination are feedback from several thousand pilot
users, a review of our operational readiness, and a
quality review of the product. We are anticipating and
planning for a successful "go" decision to deploy the
SMART application worldwide in October 2009. The plan
is to roll-out the application utilizing a phased
approach over the next 12 months, region by region,
starting with WHA. Schedules for the remaining region
will be communicated in mid-October.
5. What can Post do? The greatest remaining hurdle is
the adoption of new business practices to reflect the
information sharing and transparency expected by the
administration. The pilot experience has revealed that
the single most important element in a successful
deployment is post leadership. Deployment team members
will engage not only your IT staff but also post
"advocates" - early adopters and key personnel whose
involvement in the roll-out will facilitate adoption of
the new system by all post employees. Post cooperation
and participation is vital to the success of this major
endeavor.
6. How do I learn more about SMART? A SEPTEL ALDAC
from FSI will announce a distance learning course for
SMART users. Everyone with an OpenNet or ClassNet
account is encouraged to take this online course prior
to the deployment of SMART to your post/bureau.
7. Minimize considered.
CLINTON