CA/CST INSTALLATION/TRAINING EXIT TELEGRAM

UNCLAS MASERU 000423

SIPDIS

DEPT FOR CA/EX FOR RUTH BOETTCHER
JOHANNESBURG FOR RCO KENT MAY

E.O. 12958: N/A
TAGS: KCSY CMGT AADP CVIS CPAS LT
SUBJECT: CA/CST INSTALLATION/TRAINING EXIT TELEGRAM


1. Visit summary:


A. Post visited: Maseru

B. CA/CST installation and training team members: Justin
Braden, Eric Norskog

C. Post visit dates: November 24-December 04, 2009

D. Post personnel contacted: Karla Brown, Norman Bates


2. Work summary:


A. Provided post all necessary user training for modernized
consular systems applications per the refresher trip plan.

B. Provided post all necessary system administrator training
for all modernized consular system applications per the
refresher trip plan.

C. All workstations and servers at post meet the latest
configuration and security standards per CA/CST checklists.


3. CA/CST installation and training work/action pending: None


4. Post work/action pending:


A. Post was reminded to send hardware acceptance confirmation
to CA/CST to verify receipt of equipment received from open
remedy ticket 043245, 052988, 059310, 159325, 173985, 176616,
208722

B. Team requested Karla Brown disable the following CST
accounts:
Bradenjb
Norskogte


C. If applicable


5. Issues: None


6. Post acceptance: Post appreciates the Harris Team visit
and continued support.

NOLAN