Identifier
Created
Classification
Origin
09ASHGABAT1116
2009-09-02 12:48:00
UNCLASSIFIED//FOR OFFICIAL USE ONLY
Embassy Ashgabat
Cable title:  

UPDATE ON INTERNET ACCESS IN TURKMENISTAN

Tags:  EINT PGOV ECPS ECON SOCI TX 
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UNCLAS SECTION 01 OF 02 ASHGABAT 001116 

SENSITIVE

SIPDIS

STATE FOR SCA/CEN
COMMERCE FOR EHOUSE

E.O. 12958: N/A
TAGS: EINT PGOV ECPS ECON SOCI TX
SUBJECT: UPDATE ON INTERNET ACCESS IN TURKMENISTAN

REF: ASHGABAT 16

UNCLAS SECTION 01 OF 02 ASHGABAT 001116

SENSITIVE

SIPDIS

STATE FOR SCA/CEN
COMMERCE FOR EHOUSE

E.O. 12958: N/A
TAGS: EINT PGOV ECPS ECON SOCI TX
SUBJECT: UPDATE ON INTERNET ACCESS IN TURKMENISTAN

REF: ASHGABAT 16


1. (U) Sensitive but Unclassified. Not for Public
Internet.


2. (SBU) SUMMARY: Over the first half of 2009,
Internet access in Turkmenistan increased
significantly, along with the number of Internet
subscribers. Government-owned Turkmen Telecom remains
the main provider of Internet service to the general
public. Locals generally accept that the government
continues to monitor all email and Internet usage and
still blocks access to politically sensitive Web
sites. Nevertheless, more and more Turkmen are
willing to risk government surveillance in order to
get online and connect with the world outside of
Turkmenistan. END SUMMARY.


3. (SBU) In early 2009, Turkmen Telecom announced that
it would issue new Internet accounts to businesses,
organizations and private individuals. Turkmen
Telecom somewhat liberalized the complicated
subscription procedures, but government scrutiny over
new accounts remains high. Turkmen Telecom rates for
dial-up access remain steep for the average citizen.
Initial connection cost is 120 manats ($42),with a
monthly subscription fee of 12 manats ($3),and a 1.4
manat ($0.49) per hour usage fee. In 2008, the
government modernized its Internet access system by
increasing bandwidth and consequently the number of
access hubs across the city. Russian IT companies
supplied the equipment needed to increase the
bandwidth and access hubs. In the past, high demand
for limited bandwidth left many Turkmen, lucky enough
to have an Internet account, waiting hours to get
online. Although dial-up connections (which are the
most common in Turkmenistan) are slow, Turkmen have
noted a significant improvement in speed over the last
year.


4. (SBU) Although Internet access and speed has
improved, many Turkmen households remain on waiting
lists for Internet access. It was reported that the
Turkmen Telecom registration process required to
receive dial-up service currently takes on average
about two weeks; in the past it could take months.
Turkmen Telecom has established Internet user
registration or subscription help desks in the major
urban centers around the country. As a result, the
Internet waiting list is now "fluid" rather than
frozen. The total number of Turkmen Internet
subscribers grew from just 2,000 subscribers in the
year 2000 to 64,800 in 2008. Some reports suggest
that since the introduction of increased bandwidth in
late 2008, the number of new Internet subscribers in
Turkmenistan has grown by 20 persons per day.


5. (SBU) There are also 15 state-owned Internet cafes
nationwide, but no private Internet cafes, to date.
Usage fees at Internet cafes range from six manats
($2) per hour and higher, which is prohibitively
expensive for the average citizen. As an alternative
to dial-up, Russian cellular telephone provider MTS
began providing mobile Internet service to its Turkmen
customers in 2008. MTS recently reported it now has
1,000,000 mobile Internet subscribers throughout
Turkmenistan. (Note: Although the cost for mobile
internet access is more expensive than dial-up,
Turkmen are flocking to this option. End note.) It
was reported in the local press that MTS provided

ASHGABAT 00001116 002 OF 002


Internet access to 20 schools in Turkmenistan as part
of its contract with the GOTX.


6. (SBU) COMMENT: The question of Internet access has
provided the government of Turkmenistan with an
interesting dilemma. If the GOTX wants to modernize
its economy and receive international recognition as a
global player, then it will have to change its
protectionist, highly restrictive approach to the
Internet. As savvy Turkmen with cell phones have
demonstrated, if the government-owned telecom provider
will not provide reliable service, they will get it
from foreign providers.

CURRAN