Identifier
Created
Classification
Origin
02STATE195704
2002-10-05 08:25:00
UNCLASSIFIED
Secretary of State
how-toSTATE 00195704 UTE9943 ORIGIN MMP-00 INFO LOG-00 NP-00 AF-00 AIT-03 AMAD-00 AOP-00 AEX-00 AS-01 A-00 ACQ-00 CA-01 COME-00 CCOE-00 SCSO-02 ANHR-00 WHA-00 MEDE-00 EAP-00 EB-00 EUR-00 OIGO-00 UTED-00 CSEP-00 VC-00 FSI-00 ESC-01 OBO-00 TEDE-00 IO-00 VCE-00 MOFM-05 M-00 AC-01 NEA-00 DCP-01 OIG-03 OPR-01 PER-00 PM-00 ACE-00 SCT-00 IRM-00 SSO-00 SS-00 TEST-00 IAP-00 SA-00 CRYE-00 FMP-00 SDBU-00 PMB-00 PRM-00 ALM-00 SAS-00 PMA-00 /019R DRAFTED BY: M/P:LEMERY:ATM APPROVED BY: M:U/S GREEN S/ES-O: K.C. REIDER ------------------F20A2C 050831Z /38 P 050825Z OCT 02 FM SECSTATE WASHDC TO ALL DIPLOMATIC AND CONSULAR POSTS PRIORITY SPECIAL EMBASSY PROGRAM PRIORITY AMEMBASSY ABIDJAN PRIORITY AMEMBASSY DUSHANBE PRIORITY AMEMBASSY KABUL PRIORITY AMEMBASSY KHARTOUM PRIORITY
UNCLAS STATE 195704
FOR AMBASSADOR OR DCM
E.O. 12958: N/A
TAGS: AMGT
SUBJECT: SMART - A NEW MESSAGING SYSTEM FOR STATE
REF: A. STATE 028800 B. STATE 070240
FROM UNDER SECRETARY FOR MANAGEMENT GREEN
UNCLAS STATE 195704
FOR AMBASSADOR OR DCM
E.O. 12958: N/A
TAGS: AMGT
SUBJECT: SMART - A NEW MESSAGING SYSTEM FOR STATE
REF: A. STATE 028800 B. STATE 070240
FROM UNDER SECRETARY FOR MANAGEMENT GREEN
1. PLEASE PROVIDE WIDE DISSEMINATION OF THE INFORMATION
IN THIS TELEGRAM.
2. ON FEBRUARY 14, 2002, (REFTEL A) I ANNOUNCED A PLAN
FOR CONSIDERING THE IMPLEMENTATION OF A NEW INTEGRATED
MESSAGING SYSTEM BY 2004 AND INVITED YOUR COMMENTS THROUGH
A WEBSITE ON OPENNET AND CLASSNET. USER COMMENTS WERE
STUDIED AND CAREFULLY CONSIDERED BY A TASK FORCE FROM IRM,
S/ES, AND A IN DEVELOPING A RECOMMENDATION FOR MY
CONSIDERATION.
3. ON APRIL 12, 2002 (REFTEL B),WE ANNOUNCED THE
COMPLETION OF THE WORK OF THE TASK FORCE AND COMMUNICATED
THE WEB ADDRESS FOR YOUR EXAMINATION OF ITS VISION AND
OPTIONS. AGAIN YOUR COMMENTS WERE SOLICITED AND REVIEWED
ON RECEIPT.
4. SINCE THEN I HAVE FORMED A STEERING COMMITTEE OF
SENIOR LEVEL SUBSTANTIVE, MANAGEMENT AND TECHNICAL
REPRESENTATIVES UNDER THE CHAIR OF AMBASSADOR JOE LAKE.
THE COMMITTEE HAS BEEN MEETING BIWEEKLY TO OVERSEE OPTIONS
AS WE MOVE FORWARD. FOUR WORKING GROUPS ARE REPORTING TO
THE STEERING COMMITTEE. ONE HAS BEEN CHARGED WITH
DEVELOPING A PROTOTYPE AS A PROOF OF CONCEPT. THE SECOND
IS RESPONSIBLE FOR LOOKING AT ALTERNATIVES IN GOVERNMENT
AND PRIVATE INDUSTRY. THE THIRD IS EXAMINING SECURITY
ISSUES. AND THE FOURTH, RECENTLY CONVENED, HAS BEGUN TO
CONSIDER CHANGE MANAGEMENT ISSUES INCLUDING TRAINING.
AFSA AND AFGE ARE PARTICIPATING IN THE CHANGE MANAGEMENT
WORKING GROUP. (WE ARE FORMING A FIFTH WORKING GROUP TO
OVERSEE THE CONVERGENCE OF THE FASI PROJECT ON KNOWLEDGE
MANAGEMENT AND INTERAGENCY COLLABORATION WITH THE
MESSAGING SYSTEM.)
5. WE HAVE NAMED THE MESSAGING SYSTEM THE STATE MESSAGING
AND ARCHIVE RETRIEVAL TOOLSET TO DESCRIBE ITS BREADTH AND
TO GIVE IT A MEMORABLE ACRONYM: SMART. (WE RECOGNIZE THE
POTENTIAL FOR IRONY IF USERS BELIEVE IT TO BE ANYTHING
LESS.)
6. THE PROTOTYPE HAS BEEN COMPLETED AND IS SCHEDULED TO
BE DEMONSTRATED TO THE STEERING COMMITTEE ON OCTOBER 9.
THE GOOD NEWS IS THAT NO DECISIONS HAVE YET BEEN MADE.
FOR THAT WE AGAIN NEED YOUR INPUT. PLEASE LOOK AT THE
DESCRIPTION OF SMART ON THE OPENNET WEBSITE AT
MESSAGING.IRM.STATE.GOV OR THE CLASS NET WEBSITE AT
MESSAGING.IRM.STATE.SGOV.GOV AND GIVE US YOUR REACTIONS,
COMMENTS, AND RECOMMENDATIONS. WE WOULD WELCOME ANY
FEEDBACK YOU CAN PROVIDE BEFORE OCTOBER 31. IN THE
MEANTIME, THE PROTOTYPE WILL BE EVALUATED BY 500 SELECTED
USERS FROM OVERSEAS AND WASHINGTON. THE EVALUATION IS
BEING CONDUCTED BY THE E DIPLOMACY TASK FORCE OVERSEEING
THE WORK OF AN INDEPENDENT FIRM, THE GARTNER GROUP, TO
ENSURE OBJECTIVITY.
7. IMPLEMENTING SMART BY 2004 WILL BE A CONSIDERABLE
CHALLENGE. AS IT WILL INCORPORATE AND CONSOLIDATE
EXISTING MESSAGING SYSTEMS - INCLUDING CABLES, E-MAILS,
AND MEMORANDA - IT IS CRITICAL THAT WE GET IT RIGHT SO
THAT IT GIVES YOU BETTER TOOLS WITH WHICH TO DO YOUR WORK.
INPUT FROM THOSE WHO DO THE WORK WILL BE A KEY FACTOR IN
OUR DECISION-MAKING.
8. MINIMIZE CONSIDERED.
POWELL
NNNN
STATE 00195704
FOR AMBASSADOR OR DCM
E.O. 12958: N/A
TAGS: AMGT
SUBJECT: SMART - A NEW MESSAGING SYSTEM FOR STATE
REF: A. STATE 028800 B. STATE 070240
FROM UNDER SECRETARY FOR MANAGEMENT GREEN
1. PLEASE PROVIDE WIDE DISSEMINATION OF THE INFORMATION
IN THIS TELEGRAM.
2. ON FEBRUARY 14, 2002, (REFTEL A) I ANNOUNCED A PLAN
FOR CONSIDERING THE IMPLEMENTATION OF A NEW INTEGRATED
MESSAGING SYSTEM BY 2004 AND INVITED YOUR COMMENTS THROUGH
A WEBSITE ON OPENNET AND CLASSNET. USER COMMENTS WERE
STUDIED AND CAREFULLY CONSIDERED BY A TASK FORCE FROM IRM,
S/ES, AND A IN DEVELOPING A RECOMMENDATION FOR MY
CONSIDERATION.
3. ON APRIL 12, 2002 (REFTEL B),WE ANNOUNCED THE
COMPLETION OF THE WORK OF THE TASK FORCE AND COMMUNICATED
THE WEB ADDRESS FOR YOUR EXAMINATION OF ITS VISION AND
OPTIONS. AGAIN YOUR COMMENTS WERE SOLICITED AND REVIEWED
ON RECEIPT.
4. SINCE THEN I HAVE FORMED A STEERING COMMITTEE OF
SENIOR LEVEL SUBSTANTIVE, MANAGEMENT AND TECHNICAL
REPRESENTATIVES UNDER THE CHAIR OF AMBASSADOR JOE LAKE.
THE COMMITTEE HAS BEEN MEETING BIWEEKLY TO OVERSEE OPTIONS
AS WE MOVE FORWARD. FOUR WORKING GROUPS ARE REPORTING TO
THE STEERING COMMITTEE. ONE HAS BEEN CHARGED WITH
DEVELOPING A PROTOTYPE AS A PROOF OF CONCEPT. THE SECOND
IS RESPONSIBLE FOR LOOKING AT ALTERNATIVES IN GOVERNMENT
AND PRIVATE INDUSTRY. THE THIRD IS EXAMINING SECURITY
ISSUES. AND THE FOURTH, RECENTLY CONVENED, HAS BEGUN TO
CONSIDER CHANGE MANAGEMENT ISSUES INCLUDING TRAINING.
AFSA AND AFGE ARE PARTICIPATING IN THE CHANGE MANAGEMENT
WORKING GROUP. (WE ARE FORMING A FIFTH WORKING GROUP TO
OVERSEE THE CONVERGENCE OF THE FASI PROJECT ON KNOWLEDGE
MANAGEMENT AND INTERAGENCY COLLABORATION WITH THE
MESSAGING SYSTEM.)
5. WE HAVE NAMED THE MESSAGING SYSTEM THE STATE MESSAGING
AND ARCHIVE RETRIEVAL TOOLSET TO DESCRIBE ITS BREADTH AND
TO GIVE IT A MEMORABLE ACRONYM: SMART. (WE RECOGNIZE THE
POTENTIAL FOR IRONY IF USERS BELIEVE IT TO BE ANYTHING
LESS.)
6. THE PROTOTYPE HAS BEEN COMPLETED AND IS SCHEDULED TO
BE DEMONSTRATED TO THE STEERING COMMITTEE ON OCTOBER 9.
THE GOOD NEWS IS THAT NO DECISIONS HAVE YET BEEN MADE.
FOR THAT WE AGAIN NEED YOUR INPUT. PLEASE LOOK AT THE
DESCRIPTION OF SMART ON THE OPENNET WEBSITE AT
MESSAGING.IRM.STATE.GOV OR THE CLASS NET WEBSITE AT
MESSAGING.IRM.STATE.SGOV.GOV AND GIVE US YOUR REACTIONS,
COMMENTS, AND RECOMMENDATIONS. WE WOULD WELCOME ANY
FEEDBACK YOU CAN PROVIDE BEFORE OCTOBER 31. IN THE
MEANTIME, THE PROTOTYPE WILL BE EVALUATED BY 500 SELECTED
USERS FROM OVERSEAS AND WASHINGTON. THE EVALUATION IS
BEING CONDUCTED BY THE E DIPLOMACY TASK FORCE OVERSEEING
THE WORK OF AN INDEPENDENT FIRM, THE GARTNER GROUP, TO
ENSURE OBJECTIVITY.
7. IMPLEMENTING SMART BY 2004 WILL BE A CONSIDERABLE
CHALLENGE. AS IT WILL INCORPORATE AND CONSOLIDATE
EXISTING MESSAGING SYSTEMS - INCLUDING CABLES, E-MAILS,
AND MEMORANDA - IT IS CRITICAL THAT WE GET IT RIGHT SO
THAT IT GIVES YOU BETTER TOOLS WITH WHICH TO DO YOUR WORK.
INPUT FROM THOSE WHO DO THE WORK WILL BE A KEY FACTOR IN
OUR DECISION-MAKING.
8. MINIMIZE CONSIDERED.
POWELL
NNNN
STATE 00195704